Return Product for Repair
Welcome to Q-SYS Service and Support, we are here to help ensure you get the best support experience possible.
Get your Q-SYS product repaired
If you purchased your Q-SYS product through a Distributor or Dealer, we kindly ask you to contact them for service options. You can easily find their contact information by visiting our Contact Us page and selecting your region.
For all other repair or service needs, please Create a Case, selecting the “NEW RMA FOR REPAIR” type (Return Merchandise Authorization). Be sure to fill in all the required details accurately. This includes clear product information and a detailed description of your issue. If you need assistance during this process or have any questions, do not hesitate to reach out to your local Technical or Customer Support agent. Their information can be found on our Contact Us page.
Service Center Information
Q-SYS partners with a global network of service centers. To locate the one nearest to you, please use the "Find a Service Center Near You" search field below. Before reaching out to a service center directly, be sure to follow the steps outlined above to ensure proper handling of your request.
Interested in becoming a Q-SYS Authorized Service Partner? Q-SYS has a legacy of great customer service! Start the application process below to see if you qualify.
* We are currently not accepting applications from the United States. Please check back later.