Version 4 Archive

Q-SYS Designer Software:  Support Policy

Q-SYS strives to bring new software solutions and features updates to better service our customers. To maximize business performance, you are encouraged to transition your systems to either the latest Q-SYS Designer Software release or the latest long-term support release.

Q-SYS will provide technical support on the most recent prior release of Q-SYS Designer Software (annotated as “End of Life – Supported”) for a period up to twelve (12) months. During this support period, Q-SYS will deliver a commercially reasonable effort to assist our customers experiencing problems with a system. After the twelve (12) months period, the prior software version will no longer be supported by Q-SYS.

Featured Updates

  • AVB Card
  • Next Gen Auto Mixer
  • CXDQ backup mode
  • Add support for Layers in UCIs
  • Added Weighting Filter
  • Added Weighted Leq Meter
  • Added SPL Meter

Bug Fixes / Minor Changes

  • Configurator: show Hardware ID
  • Configurator: Add ability to add feature keys
  • CXD-Q: Removed status temperature from CXDQ -- no board temps, only PSU and amp block temps -- which are monitored by amplifier component operative
  • GUI: Make eyedropper not select object that was clicked on
  • GUI: Set initial focus on device password dialog
  • GUI: Cleaner button icon drawing.
  • GUI: allow for double clicking of read only text controls to select and copy text.
  • GUI: show ldap error contact list in red
  • GUI: Fix Log Viewer crash due to corrupted log files.
  • Misc: Added optional Input Gain to Delay Matrix Mixer
  • Misc: Improved audio file recorder error handling
  • Misc: DDI-11 not passing audio.
  • Misc: Added UDP command buttons
  • QRC: Added Inventory.Get
  • Script: Fix serial byte counters in V2 script
  • Softphone: cleaned up logging, reduced spam Softphone: fix (outbound disconnect when DND
  • Softphone: better handling of bad (no link, disabled, etc.) interface choices
  • Timeline: Fixed some drawing issues
  • TSC-x: Fixed Swedish character display
  • UCI/TSC: Support for dialog boxes
  • UCI/TSC: Meter and Knob use Color metadata
  • UCI/TSC: general ComboBox/ListBox graphical fixes and performance optimization, changed TSC-3 to be more like iOS
  • Misc: Add User PinStyle to Scriptable Controls and Plugins. User makes it show up in the Control Pins editor. It is the default for controls.
  • Misc: Timeline, bin_loop and loop_player tracks were not being counted at runtime against the allowed number of playback tracks.
  • Lua: add Design.GetStatus and Design.GetInventory
  • Softphone: add support for user specified CID Name
  • UCI: added right-click popup menu
  • Loudspeakers : added AD-S4T, AC-S4T AC-S6T
  • Misc: Added FLAC suppore to Audio Player


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • BUG FIX: Fixed an issue that could damage CXD-Q amplifiers when coming out of standby.  This issue was only seen in regions operating at 220V or higher but all CXD-Q installs are encouraged to upgrade to Q-SYS  Designer 4.1.47 or higher.
  • BUG FIX: Fixed an issue where UCI Viewer would not reliably reconnect to a UCI
  • BUG FIX: Fixed issue where outputs of Timeline were mapped incorrectly
  • CHANGE: Modified AEC to match algorithm used in Q-SYS Designer 4.0
  • CHANGE: Improved error handling and reporting in Control Script V2


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • BUG FIX: Fixed an issue with the shuffle function of the audio player.  If the repeat button was not toggled on, pressing play subsequent times would result in the same play order.
  • BUG FIX: Fixed an issue that caused design engine instability when a large number of inventory items were changing status frequently
  • BUG FIX:  Fixed an issue where canceling an auto or delayed page does not release buffer memory until another auto or delayed page is attempted from the same station
  • BUG FIX:  Swapped 16-channel AES3 In card pairs 1 and 3 in order to be compatible with IMB RJ-45 wiring
  • BUG FIX:  Fixed an issue with serial tx and rx counters in the script engine
  • BUG FIX:  Fixed an issue in which the Log Viewer would crash when log files were corrupt
  • BUG FIX: Fixed an issue with the DDI-11 accessory not passing audio under some circumstances
  • CHANGE:  Implemented a change so that UCIs are not reloaded if the current one is reselected in the selection panel
  • CHANGE:  Updated the online Help link to utilize qsc.com for most up to date Help info
  • CHANGE:  Improved audio file recorder error handling
  • CHANGE:  Implemented proper muting when Dante cards are booting
  • CHANGE:  The fill property is now hidden for imagesd


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • NEW HARDWARE.   Added a new hardware item within the Inventory – The CIAES16 16 channel AES3 input card. This product supports up to 16 channels of AES3 digital audio input to Q-SYS.
  • Added support for the new AcousticCoverage ceiling mount AC-C4T and AC-C6T as well as the AcousticDesign surface mount AD-S6T speakers in the inventory.
  • Added support within the Media Stream Transmitter for transmitting 2x audio channels to SVSi devices, and RTP (Real-time Transport Protocol) devices.
  • Added support within the Media Stream Receiver for direct connection from SVSi 7.1 audio streams.
  • Added a new component called the Audio Recorder which allows you to record up to 2 channels of audio in MP3 or WAV format, with a bitrate resolution from 8 Kbits per second to 320 Kbits per second and sample rates of 32 kHz, 44.1 kHz, or 48 kHz.
  • Added a new component called the Contact List which allows you to access contact lists created in the Administrator or by configuring LDAP settings to pull contact data into the Contact List for use to dial the contact's number using the Softphone.
  • Added a new component called the Command Button which gives you up to 64 buttons to which you can assign a command string that is sent when the button is pressed. You can send the commands via TCP, UDP, or Serial (RS-232).
  • Added new support for SNMP v2c and SNMP v3 for use with a MIB browser.
  • Enhanced Administrator User now has more granularity for assignable privileges. The privileges include: PA Router, Commands, Scheduler, Users, UCIs, Audio Files, Event Log / Can Clear Event Log, Soft Phones / Contacts, and Dynamic Pairing.


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • CHANGE: Implemented various changes to support production Dante cards.  Note that this version (or later) is required when using Dante cards.
  • BUG FIX: Fixed a paging issue where back-to-back pages were allowed within the 2.5 sec “dead zone” waiting period
  • BUG FIX: Fixed an issue that caused a crash when switching back to a primary core after it has previously switched to a backup core (core redundancy configuration).
  • BUG FIX: Fixed an issue with lua http communications where transfers could fail
  • BUG FIX: Fixed a bug that caused the Help system to not open in the stand-alone Administrator program
  • BUG FIX: Fixed an issue where under certain scenarios it may take a longer than expected amount of time for streams to connect.
  • BUG FIX: Fixed a bug in UCI Viewer with PIN-protected UCI’s may intermittently disallow a login
  • BUG FIX: Fixed an issue where the first media stream receiver set up would show “initializing”
  • BUG FIX: Fixed a timeout issue when using Softphone with Avaya IP Office 500
  • BUG FIX: Fixed an issue with short detection on the CXD-Q amp under certain channel combining scenarios


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • BUG FIX: Fixed an issue with wrong UCI being displayed if multiple UCI’s are designed and configured statically and then one is deleted.
  • BUG FIX: Fixed an issue where updating a large number of peripherals might lock up the Core.
  • BUG FIX: The I/O Monitor now works properly with AES, CobraNet, and Dante cards
  • BUG FIX: Fixed the Flow and Label controls for cards in I/O Frames
  • BUG FIX: Fixed an issue where the wrong I/O Card Type was reported
  • BUG FIX: Fixed an issue where the design was stopped at a timeout on a backup Core.
  • BUG FIX: Fixed an issue where the CXDQ Loudspeaker Monitor would not work properly when channels were combined.
  • BUG FIX: Fixed an issue where TSC-3 units were not updating properly over routed networks
  • BUG FIX: Fixed an issue where the UCI Viewer would abruptly terminate
  • BUG FIX: Fixed an issue where some components weren't available via Named Component access
  • BUG FIX: Loop Player now works property with LTC
  • BUG FIX: Fixed an issue where the CXD-Q amplifier would fail if a load, lower than the rated amplifier configuration, was connected. A new impedance limiter now prevents amplifier failure in these cases.
  • ENHANCEMENT: Improved the CXD-Q output short detection.
  • BUG FIX: Added 10 Hz highpass filter to further protect the amp when connected to low impedance loads.  Also added 50 Hz highpass, only when connecting generic 70V/100V speakers.
  • ENHANCEMENT: Core 250i is no longer limited to 16 channels of Q-LAN transmitters and receivers. It now supports 64 flex channels, the maximum number for Q-LAN.
  • BUG FIX: Fixed an issue where the Q-SYS Design would restart if while using the Softphone feature, one of the other endpoints sends comfort noise.
  • BUG FIX: Fixed an issue where designs with a large number of UCIs would not always show all UCIs in the UCI Viewer.
  • BUG FIX: Fixed an issue where the meter performance for DataPort-connected amplifiers was poor when used with a Custom Voicing.
  • BUG FIX: Fixed an issue where the UCI Viewer would not automatically reconnect to a UCI unless the list of UCIs was showing.
  • BUG FIX: Fixed an issue where the Loudspeaker Monitor did not work in the Core 250/500i
  • BUG FIX: Fixed an issue where the copy/paste of line array loudspeakers caused Q-SYS Designer to exit unexpectedly.
  • BUG FIX: Improved reliability of DataPort-connected amplifier detection.
  • BUG FIX: Synchronization of time to an NTP server deals better with large time jumps.
  • BUG FIX: Fixed an issue where occasionally the CXDQ amplifier would not shut down from the power switch.
  • BUG FIX: Restored the number of active UCI instances supported in a design by raising the total number of Change Groups allowed in a design to 512. Following is the current requirements for Change Groups. Q-SYS Designer running on a PC, External Control Systems, and UCIs are all considered clients to the Core. The maximum number of simultaneous Change Groups is 512.

    • Each Q-SYS Designer instance requires one Change Group

    • Each active iOS UCI requires one Change Group

    • Each active UCI instance (TSC, UCI Viewer), requires two Change Groups each

    • Each CXD-Q / DPA-Q amplifier requires two Change Groups

    • Cores 1100 and 3100 require two Change Groups each

    • Redundant Cores require two Change Groups for control synchronization when redundant networking is used,  or one change group if the network is not redundant.

    • External control systems can have zero to four Change Groups.


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • ENHANCEMENT: the AEC is now able to converge/function in the presence of loudspeaker pilot tones.
  • FIX: Fixed an issue where the line-array wiring nodes were not allocated properly for the “Binary” setting.
  • FIX: Fixed an issue where the performance of the I/O Frame GPIO was not acceptable with a large number of DataPort cards installed in the I/O Frame.
  • FIX: Fixed an issue where QLAN streams did not work on routed networks.
  • FIX: Fixed an issue where unplugging/plugging in network cables would have issues.
  • FIX: Fixed an issue where a UCI would display correct values in only one Popup control of a group of Popup controls with the same name. This affected both the UCI Viewer and the Touchscreens.
  • FIX: Fixed and issue where NTP could get out of sync after a Core reboot.
  • FIX: Fixed an issue where the Softphone would hang up after 5 minutes when the far end was muted.
  • FIX: Fixed an issue where a large number of Cores on a network caused devices in Q-SYS Configurator to disappear and reappear.
  • FIX: Fixed an issue where a large number of Cores on a network could cause audio streaming difficulties with I/O Frames, IO-22s, and Page Stations, requiring a reboot.
  • FIX: Fixed an issue where Dante cards would not work in the I/O Frame and the I/O Frame 8S.
  • FIX: Fixed an issue where the Dante card sample-rate setting would allow only 48kHz.
  • FIX: Fixed an issue where the Responsalyzer Delay Auto Set feature was not set optimally.
  • FIX: Fixed an issue where the high/low impedance setting (for QSC loudspeakers that have that setting) was not properly preserved when loading an older Q-SYS Design.
  • FIX: Some Ad-Hoc control changes will propagate to all previously saved Ad-Hoc commands.


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • BUG FIX: The IO Monitor did not work with the Q-LAN, WAN, or Media Stream Receivers/Transmitters.
  • BUG FIX: The AEC cycle usage in the Check Design report was not right.
  • BUG FIX: The Remote Paging Source did not properly handle 'Cancel All' on the Remote Destination.
  • BUG FIX: The CXD-Q Amplifier used network channels when it was not wired in the design.
  • BUG FIX: The Email component and Script Email were not working properly.
  • BUG FIX: QSC speakers were not updating properly when an older design was opened with this release.
  • BUG FIX: Speakers with Custom Voicings were being overly limited.
  • BUG FIX: The Room Combiner would crash the design when the number of Rooms was more than 9.
  • BUG FIX: The Audio Player Fast Forward and Rewind were too slow.
  • BUG FIX: Corrected the DSP load prediction in the Check Design feature.
  • BUG FIX: Fixed various UCI functions on the TSC-3 and TSC-8.
  • BUG FIX: In rare cases, the CXD-Q may restart with the output muted.
  • BUG FIX: Core serial port usage in a v2 script didn’t support parity.
  • KNOWN ISSUE: The UCI Viewer crashes when the following conditions are true:

    • The UCI you’re attempting to view is PIN-protected

    • Two or more Network Interface Card (NIC) connections, with access to the Q-SYS network, are active simultaneously.

  • This only occurs with the UCI Viewer (PC), it does not affect the TSC-3, TSC-8, or iOS viewers.

 


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • Newly Qualified Ethernet Switches 
  • Enterasys C5 Series 
  • Newly Disqualified Ethernet Switches 
  • Enterasys 800 Series 
  • New Components in Q-SYS Designer 
  • Inventory Components 
  • AcousticDesign™ Loudspeaker Components 
  • The new AcousticDesign™ loudspeaker components (AD-S12, AD-S10T, AD-S8T), with Intrinsic Correction™ have been added to the Inventory list. 
  • Acoustic Performance Loudspeaker Components 
  • The new Acoustic Performance loudspeaker components (AP5102, AP-5122, AP-5122M, AP-5152), with Intrinsic Correction™ have been added to the Inventory list. 
  • Audio Components > Effects 
  • Auto-Pan Effect Component 
  • The Auto-Pan Component allows you to input a mono or stereo signal and automatically pan it between the channels of a stereo output. 
  • Chorus Effect Component 
  • The Chorus mixes two identical signals, with one of the signals delayed by a small, slowly modulated amount. 
  • Delay Effect Component 
  • The Delay Component allows you to create the sound of a repeating, decaying echo. 
  • Flanger Effect Component 
  • The Flanger mixes two identical signals, with one of the signals delayed by a small, slowly modulated amount. 
  • Pitch-Shifter Effect Component 
  • The Pitch Shifter Component takes an input signal and shifts the frequency of that signal to a specified distance, either up, down or both, from the input signal. 
  • Reverb Component 
  • The Reverb Component allows you to add an effect to your audio that simulates the sound in a hall or room where the sound is reflected off the surfaces of the room. 
  • Tremolo Component 
  • The Tremolo Component allows you to modulate the gain of a mono input to get a mono or stereo output, or a stereo input to a stereo output. 
  • Audio Components > Equalizers and Filters 
  • Notch Feedback Controller Component 
  • The Q-SYS Notch Feedback Controller allows you to set feedback suppression based on the room, and automatically suppress feedback. 
  • Changed Components in Q-SYS Designer 
  • Inventory Components 
  • Media Stream Receiver Component 
  • The Media Stream Receiver supports languages embedded in the stream. This feature is currently available for IPTV MPEG TS streams. 
  • Audio Components 
  • Acoustic Echo Canceler Component 
  • The maximum AEC channel count for the Core 250i is increased from 16 to 24 channels. 
  • The AEC latency is reduced from 21 milliseconds to 13.3 milliseconds.