Version 1 Archive

Q-SYS Designer Software:  Support Policy

Q-SYS strives to bring new software solutions and features updates to better service our customers. To maximize business performance, you are encouraged to transition your systems to either the latest Q-SYS Designer Software release or the latest long-term support release.

Q-SYS will provide technical support on the most recent prior release of Q-SYS Designer Software (annotated as “End of Life – Supported”) for a period up to twelve (12) months. During this support period, Q-SYS will deliver a commercially reasonable effort to assist our customers experiencing problems with a system. After the twelve (12) months period, the prior software version will no longer be supported by Q-SYS.


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • Q-SYS Designer cannot connect to a Core on its AUX LAN ports.
  • The Audio Player occasionally causes the Core to restart the design within the first minute after starting, if the design is saved with the Audio Player in the looping state. On rare occasions, the design may restart after the Audio Player has been playing for a long time.
  • When an Audio Player file selector control is placed in a User Control Interface page, it does not display properly (scale) on a remote interface.
  • When a redundant network system fails over from LAN A to LAN B, the audio output starts making a"popping" sound after about 15 minutes, then is lost completely after a few more seconds.
  • When a Crossover Component has more than one channel, the Master Gain, Master Mute, and Master Invert, controls only control the first channel.
  • When a Graphic Equalizer Component has more than one channel, the Master Bypass button bypasses only the first channel.
  • If you have, a 4-channel amplifier connected to a DAB-801, and switch from the active I/O Frame to the standby I/O Frame, with the Automatic Mode button ON, the amplifier is identified correctly but channels 3 and 4 of the amplifier are occasionally lost.
  • You can assign a Custom Voicing component to a Generic Distributed Loudspeaker in the loudspeaker's Properties, but when you click away from the loudspeaker component, the assignment is lost.
  • If you have an I/O Frame-redundant system, and the active I/O Frames is disconnected then reconnected, the reconnected I/O Frame becomes active for a short period of time and could cause an interruption in the audio.
  • If you copy then paste a Container component, containing any Inventory component, the design is corrupted. The Container component, after pasting into your design, would no longer contain the Inventory component, but the wiring would still be in the container. In some cases, you could not wire anything to the Container component. Currently, if you copy and paste a Container with an Inventory component in it, the Inventory component is added to the Inventory list.
  • Upgrading from Q-SYS Designer 1.0 or 1.1 - In version 1.1, Signal Links were replaced by Signal Names. If you upgraded from 1.0 to 1.1, the Signal Links worked, but could not be modified. Conversion to Signal Names was accomplished manually. In this release of version 1.2, you are given the option to have the Signal Links in your 1.0.x design converted to Signal Names or not. If you choose not to convert the Signal Names, they work as described above. If you choose to convert them, and there are any Signal Links in your design that are not connected to anything, they are deleted. The first channel of any multi-channel Signal Links is converted to a Signal Name, but the subsequent channels are deleted. You must rewire them manually. All other Signal Links are converted to Signal Names.
  • In version 1.2, Loudspeaker Custom Voicing was moved to Inventory. If you upgraded from 1.0 or 1.1, Custom Voicing would be lost if the Loudspeaker or Loudspeaker component was selected and the Custom Voicing was not in Inventory. This release of version 1.2 automatically converts existing Loudspeaker Custom Voicing to Inventory. IMPORTANT: As in any upgrade, it is important to make a backup of your design files before upgrading.
  • The limit to the Loudspeaker Custom Voicing Alignment Delay control was 10 ms, however, the underlying implementation limits the value to 2 ms. The usable and adjustable value is now 5 ms.


This version of Q-SYS Designer Software is no longer available for download.  

We highly recommend that you update your system to the latest Q-SYS software version to take advantage of newer features and improvements.

If, for some reason, you cannot upgrade your system and require access to this version of software:

  1. Click the link below.
  2. Then click "Create a Case" (login required).
  3. Please list your requested version number and specify your circumstances. (Permission will be granted on a case-by-case basis.)

Featured Updates

  • When the graphic level indicator from a Meter component is placed in a User Control Interface, it does not display the peak level, only the RMS level is displayed.
  • When attempting to display a User Control Interface on a Windows PC, the connection fails. This should only be a problem on Windows networks.
  • Q-SYS does not allow copies of any I/O Cards, however, if the I/O Card is inside a Container Component or a Channel Group Component, the Component can be copied multiple times resulting in more than one I/O Card in the same slot of an I/O Frame or Core.
  • When you place a control in the External Control pane, then the Properties of the Component, from which the control was taken, are edited, the control is removed from the External Control list.
  • Changing the Filename drop-down Control of the Audio Player, and then quickly pushing Play will sometimes result in the Audio Player not playing or in some audio from the previously loaded file being played. This probably only happens with very quick control changes issued through external control or from script.
  • The limiter reduction meter was removed from distributed loudspeakers, but the limiter was not actually disabled.
  • When the PWM frequency is set in the I/O Frame GPIO, the output frequency is about 6.7% higher than what was specified by the user. The output is now correct.
  • Designs using the Audio Player component may experience an extreme slowdown of the Core, and loss of audio to any I/O Frames in the system. The greater the number of Audio Players in the design, the symptoms occur sooner and are more severe.
  • The Current Gain, in the Gain Ramp Component, indicates the gain that is being applied to the signal. Previously, the Current Gain would show -120dB even though the actual gain was somewhere in between gains A and B. This has been corrected. The Current Gain now shows the actual gain as it is being ramped between gains A and B.
  • It was not possible to edit the Signal Name of a Snake pin if the other end of the Snake also had a Signal Name.