Archives

Q-SYS Designer Software:  Support Policy

QSC strives to bring new software solutions and feature updates to better service our customers. To maximize business performance, you are encouraged to transition systems to the latest Q-SYS Designer Software release.

To ease the transition period from the most recent prior to the current version, QSC will provide technical support, on a best-effort basis, on the most recent prior release of Q-SYS Designer Software (annotated as “End of Life – Supported”) for a period up to twelve (12) months.  After twelve months, the prior software version will no longer be supported by QSC.

Version 9

Support for Q-SYS NV-21-HU Network Video Endpoint

Introducing the next evolution for native Q-SYS video distribution.  The NV-21-HU is a software configurable endpoint offering a comprehensive single-cable solution for video distribution, AV bridging, and device charging via USB-C. For a limited time only, the AV Bridging feature license will be included with the purchase of each NV-21-HU (until the release of Q-SYS Designer Software v9.10).

  • Distribute video formats up to 4K60 4:4:4 without compromising quality, bandwidth, and latency
  • Expand functionality with the AV Bridging feature license to integrate Q-SYS camera/audio feeds into the connected collaboration application
  • Easily configure the NV-21-HU to an encoder or decoder via Q-SYS Designer Software and operate in either HDMI or USB-C mode

NV-21-HU Temporary Software Limitations

SPA-Q Series Standalone Mode

When the unexpected occurs to your network and the connection to the Q-SYS Core is lost, ensure your SPA-Q Series network amplifier can still pass audio to a loudspeaker from a connected analog input signal.

Peripheral Mode

Deploy the Core 110f, Core 8 Flex and Core Nano as an I/O peripheral and take advantage of all onboard I/O, including AV bridging, external USB audio device hosting and third-party device control ports. In addition, it supports network redundancy in I/O mode to ensure maximum uptime for connected peripherals.

Q-SYS Reflect Enterprise Manager

  • Improved Alerts & Notifications: New filters enable support staff to determine which system notifications they receive, delivering a more customized user experience.
  • Store up to 50 MB of Files and/or Notes (per system): Add files such as system diagrams, room layouts, or images to the Reflect Cloud to provide quick access for on-site technicians or staff that need to troubleshoot or assist users with system operation.
  • Support for Single Sign-On Authentication: Ensure Enterprise Manager can adhere to your organization's password policies.
  • Add User Access Control to your Presets: Apply username and password to all your connected Q-SYS systems instead of one at a time.

Q-SYS Designer Software v9.9 Coming Soon

As part of our commitment to better transparency around firmware upgrades, we want to give a sneak peek of the soon-to-be-released Q-SYS Designer Software v9.9 update!

Includes:

  • Scaling & Feature Licenses such as the NV-32-H Core Mode Streaming Feature License, Core 610 Scaling License, and the 256 x 256 Software-based Dante License for Core 610
  • Q-SYS Reflect Enterprise Manager enhancements like Design File Backup & Restore
  • And much more!

New Product Support 

Start incorporating these new Q-SYS Products into your designs:

Peripheral Mode 

  • Deploy the Core 110f, Core 8 Flex and Core Nano as an I/O peripheral and take advantage of all onboard I/O, including AV bridging, external USB audio device hosting and third-party device control ports. In addition, supports network redundancy in I/O mode to ensure maximum uptime for connected peripherals.

Q-SYS Reflect Enterprise Manager

  • Improved Alerts & Notifications: New filters enable support staff to determine which system notifications they receive, delivering a more customized user experience.
  • Store up to 50 MB of Files and/or Notes (per system): Add files such as system diagrams, room layouts, or images to the Reflect Cloud to provide quick access for on-site technicians or staff that need to troubleshoot or assist users with system operation.
  • Support for Single Sign-On Authentication: Ensures Enterprise Manager can adhere to your organization's password policies.
  • Add User Access Control to your Presets: Apply username and password to all your connected Q-SYS systems instead of one at a time.

Q-SYS Control

  • New UCI Control Variables: Create variables within your UCI script to easily alter common parameters when duplicating UCIs across an organization.  This is ideal for replacing common parameters such as Room Name or Location Info without having to recreate on every UCI.
  • Search and Replace: Works with text items like inventory names, schematic pages, blocks, code names and more. This is beneficial when using design templates or duplicating programming in larger designs.

New Product Support 

Start incorporating these new Q-SYS Products into your designs:

Peripheral Mode for Core Nano / Core 8 Flex 

  • Deploy either the Core Nano or Core 8 Flex as an AV bridging device and take advantage of two (2) remote serial ports and external USB audio device hosting.
  • The Core 8 Flex provides added flexibility with eight (8) onboard flex audio I/O channels and GPIO connectivity

Q-SYS Video

  • Improved image quality for the NC-12x80 and NC-20x60 network PTZ cameras – New default settings for Q-SYS NC Series PTZ cameras improve image quality across a variety of lighting settings.
  • NV Series now supports 21:9 aspect ratio – Extends Q-SYS capabilities to manage 21:9 displays for high-impact use cases such as Microsoft Signature Teams Rooms.
  • Freeze your HDMI video on its current frame – Video Freeze is a new control toggle providing the ability to constantly replay current video frame regardless of its source. This enables new use cases such as a presenter using their laptop without affecting the content on screen.

Q-SYS Reflect Enterprise Manager

 Q-SYS Design backup (Beta feature):

  • Backup – Store up to five Q-SYS Designer file backups with runtime settings per Core, for all Cores connected to Enterprise Manager. Q-SYS Designer file is backed up upon deployment of the Core.
  • Export – In this Beta release, you can export design file backups that include the initial settings that were deployed to the Q-SYS Core along with the Designer file. It will not include any settings that were changed after deployment.
  • Restoration (coming in a later Q-SYS Designer Software release) – Enterprise Manager will enable restoration of Q-SYS Designer files along with the latest runtime settings directly from the cloud.

Deploy Q-SYS Control and automation on your own PC or server

Introducing Q-SYS vCore + Q-SYS Control feature license

  • Add control and automation to spaces that don’t require dedicated Q-SYS audio or video functionality
  • Enables control and automation for video displays, IP occupancy sensors, video source switching, lighting control and UC platform-specific user control enhancements
  • Integrates Q-SYS Control products, such as TSC Series touchscreens and QIO Series network control expanders (IR, GPIO, Serial) along with the Attero Tech C1 controller
  • Tie disparate room devices to Q-SYS Reflect Enterprise Manager to monitor your system from a single pane of glass
  • Deploy on your own PC or server device using any of the supported hypervisors.

    Learn more.

New Product Support 

  • Start incorporating these new Q-SYS Products into your designs:

 

Q-SYS Audio

  • New Disable PowerSave control on the CX-Q, CXD-Q, and DPA-Q Amp Output components lets you prevent amplifiers from going into PowerSave mode.

New Products

 

Q-SYS Video

  • Live Video Preview on Q-SYS User Control Interfaces: Display realtime Q-SYS Mediacast streams from Q-SYS cameras on Q-SYS TSC Series Gen 3 touch screens and the Windows-based UCI Viewer application at up to 30 fps. Vast improvement from previous capabilities (1 fps for cameras, no network video endpoint preview support)
  • Adjust TTL Controls for Video Streams in Q-SYS Core Manager: Allows for customization of the ‘Time-to-Live’ value for multicast camera and video endpoint streams.  
  • Improved Image quality for NC Series: New default values for Q-SYS NC Series cameras improve image quality across a variety of lighting settings.
  • Improvements to AV Bridging Auto Privacy

Q-SYS Control

  • New CSS Render Styles: allow for more sophisticated customization of user control interface (UCI) controls. This feature allows for individual styling of each element of more complex controls, such as setting the background color and indicator color of meters based on how a user is interacting with it.
  • New Multi-State Trigger Control Type: allows for more advanced buttons that change their appearance and functionality based on the programmatic state of the control. This allows for more unique states in a single control that go well beyond what a typical trigger or toggle button can offer.
  • Runtime SVG generation: New LUA library enables programmers to draw runtime SVG graphics and display on a Q-SYS touch screen controller. This can enable a number of applications, such as visually monitoring WAV forms from live audio feeds.

Additional Features